Crisis Communications Plan
In order to keep our community informed about emergency situations, MIT Emergency Management, in conjunction with various stakeholders, maintains a Crisis Communications Plan.
This plan outlines the three types of public information that may be sent to the MIT community related to emergencies and/or crises, associated modes in which these communications may be sent, and who is responsible for crafting and sending the messages.
The below table summarizes these situations, modes, and purpose behind each type of message.
Purpose: To notify the community about an emergency that requires the community to take action to stay safe
Situation: Life threatening emergency (e.g. hazmat, active shooter, tornado) or major disruption to campus operations (e.g. snow closure)
Modes: text, email, voice call, emergency.mit.net, MIT homepage, digital signage, social media
Purpose: Sent for awareness, required by law
Situation: Crimes outlined in the Clery Act that have already occurred and may present an ongoing threat to the community
Purpose: Sent for awareness only
Situation: For situations that require little-to-no action on the part of the MIT community but may affect daily routines, classes, or campus at large (e.g. police situation, public health alert, local emergency that could cause unsafe situation)
Modes: email, social media, emergency.mit.net